These terms and conditions are designed to inform you of your rights and obligations arising when you use the services of Ataba & Mosky stores.
Ataba & Mosky stores is a joint stock company responsible for managing an e-commerce platform consisting of the Ataba & Mosky stores website (“the Site”) and the Ataba & Mosky stores application (“the Electronic Application” or “the Application”) (collectively “the Electronic Platform”) operating in the field of selling and distributing household appliances and electrical and electronic devices (“the Products”) within the Arab Republic of Egypt.
These terms and conditions (“Site Terms and Conditions” or “Terms”), as well as the privacy policy (“Privacy Policy”) included on the Site, through which you can learn about the methods followed by Ataba and Mosky stores (“we” or “us”) to collect and process the personal data of the user (“user”, “you” or “your”) that you shared with us when you entered and used the Ataba and Mosky stores services.
By clicking the button (“I agree”), you acknowledge and undertake (a) that you have read and understood the Site Terms and Conditions and our Privacy Policy, (b) that you agree and acknowledge to be bound by and comply with those terms, which represent the terms of a binding agreement between you and Ataba and Mosky stores, and (c) you agree to give Ataba and Mosky stores the right to share your personal data registered in your account on the Site with third parties in accordance with the privacy policy in effect within Ataba and Mosky stores.
Ataba and Mosky stores reserves the right to amend, change, add or delete these terms, or any of their texts, characteristics or features, in whole or in part at any time according to its absolute discretion. We may also amend the terms and conditions in response to any updates or changes in the texts of the relevant applicable laws and regulations, without any obligation on our part to notify you or obtain your prior approval, provided that this amendment becomes effective upon publishing the amended version on the electronic platform. Accordingly, your entry and use of Ataba and Mosky stores services after publishing the update constitutes your approval and acknowledgment to abide by the terms and conditions in their amended version. Ataba and Mosky stores reserves the right to suspend or stop your access to the electronic platform and your use of Ataba & Mosky stores services, whether temporarily or permanently, or delete your registered account on the site or restrict your access to and use of any of our services in the event that you commit any act that would (according to our discretion) violate or breach any of these terms, without any liability on Ataba and Mosky stores towards you or towards any other person as a result of this suspension or deletion.
You must create an account on our site, you must be over eighteen years old, and you must be a resident of the Arab Republic of Egypt. If you are under eighteen years old and wish to use any of our services, you can use a parent or legal guardian to make the purchase on your behalf.
If you are creating an account on behalf of any legal person, your acceptance of these terms means your acknowledgement of your legal capacity to represent that legal person, and in that case your acceptance of these terms means that legal person acknowledges and agrees to abide by these terms and not to violate them and that it has obtained all the necessary licenses and permits to practice its activity within the Arab Republic of Egypt. If you do not agree to abide by these terms or are not legally qualified to represent the legal person in whose name and for whose benefit you are creating an account, you cannot use any of our services. When you create an account on the Ataba and Mosky stores website, you will be required to disclose to Ataba and Mosky stores some personal information, including, but not limited to, your name, telephone number and email address, and you will also be required to choose a username and password for your account (“Registration Data“)
You acknowledge and undertake that the registration data you have entered to create your account is correct, accurate, complete and up-to-date, and to remain so at all times. In the event that you disclose incorrect, inaccurate, out-of-date data or data that violates these terms and conditions, Ataba and Mosky stores has the full right to suspend, limit or cancel your membership or restrict your access to our website and benefit from our services, without prejudice to the other rights of Ataba and Mosky stores and its various means of recovering its rights. You acknowledge and undertake to compensate Ataba and Mosky stores for any losses, damages, costs or expenses incurred as a result of your entry of fictitious, incorrect, inaccurate or out-of-date registration data. You acknowledge that you will not use a fake or false name, register any fake accounts, or attempt to impersonate any other person or user, as such actions would violate applicable laws and regulations, in which case Ataba and Mosky stores will have the right to suspend or delete your account or prevent you from entering the electronic platform or benefiting from our services, without prejudice to the other rights of Ataba and Mosky stores, including but not limited to taking any legal action against you or resorting to the judiciary and requesting compensation for the damage.
When you create an account on the electronic platform, you will be required to maintain the confidentiality of your account username and password ("Login Credentials") and not disclose them to any person not authorized to deal with your account, noting that you will be responsible to Ataba and Mosky stores for any activities carried out on your account, whether by you or by third parties, even if the third party is not authorized by you to enter or use your account. If you have reason to believe that your account credentials have been compromised, you must notify us immediately to take the necessary action. You acknowledge and agree that Ataba and Mosky stores shall not be responsible in any way for any losses incurred by you directly or indirectly as a result of any breach of your account or personal data. You also acknowledge and undertake to compensate Ataba and Mosky stores for any damages or losses incurred by you as a result of breaching the confidentiality of your account or your login data or any illegal, unreal or unauthorized use of your account by a third party.
Please note that you may not use another user's account without the consent of the account holder and without his express authorization, and you may not assign your account to a third party without the prior written consent of Ataba and Mosky stores. Finally, you may not create more than one account for any reason, otherwise Ataba and Mosky stores will have the right to freeze the two accounts or cancel one of them, while committing to liquidating all financial transactions made on the account before closing it.
You acknowledge your commitment to provide Ataba and Mosky stores, whenever requested from you from time to time, with any original and updated data and/or information and/or certificates that would prove your identity or the identity of the legal person you represent or that this legal person has obtained all the licenses and permits necessary to practice its activity within the Arab Republic of Egypt. In the event that you refuse to provide these documents Ataba and Mosky stores has the right to stop and/or suspend and/or delete your account and/or restrict your access to and use of our services.
Ataba and Mosky stores will have the right to delete or cancel any accounts that are not verified or have become inactive or have not been dealt with for a long time.
In the event that you commit to and work in accordance with the terms and conditions of the site and create and register an account, Ataba and Mosky stores will grant you a specific, non-exclusive, non-transferable and revocable license to access the electronic platform and benefit from our services for personal, non-commercial purposes only, provided that this license is restricted and conditional upon your commitment and non-violation of any of the provisions of the terms and conditions.
When you create an account on our site, you agree to receive promotional messages on your email or mobile phone to notify you of any changes, procedures, promotional activities, offers or new discounts added to the site, noting that you have the right to cancel your subscription to this feature at any time by clicking on the link at the bottom of each message
You also acknowledge that you agree to be contacted via e-mail or by broadcasting promotional advertisements on the site and that you agree that all agreements, advertisements, statements and other communications provided to you electronically are equivalent to their written counterparts in fulfilling legal obligations.
You are fully aware that Ataba and Mosky stores is an electronic platform that enables you to browse and purchase the products displayed by our sellers through our site or mobile application, and that although we accept the sale process and collect the price of the product on behalf of the seller and for his benefit, we are not considered in any way a party to the contractual relationship that brings you together with the seller alone, and therefore the warranty of the product that you purchased through Ataba and Mosky stores is subject to the commercial terms and conditions of the seller of this product
You are also fully aware that the seller is responsible to you in the event of his delay or refusal to perform his contractual obligations towards you, and that Ataba and Mosky stores does not and has not provided any guarantees or pledges, whether express or Implied, in relation to the availability, quality, safety, security, authenticity or completeness of the product you purchased or its reliability, marketability, performance, shelf life or fitness for a specific purpose. Therefore, you acknowledge and undertake to exempt and release Al- Ataba and Mosky stores and its affiliates, partners, directors, employees, representatives and agents and release them completely and finally and irrevocably from any claims, obligations, liabilities, demands, disputes, damages or losses whatsoever, now or in the future, related whether directly or indirectly to your use of any of our services. You also acknowledge that except in the event that it is proven that the damages or losses incurred by you arise from or due to negligence or neglect by Ataba and Mosky stores or in the event that it is proven that Ataba and Mosky stores did not take the necessary measures to prevent the occurrence of such damages or losses, or warn you of the possibility of their occurrence despite its knowledge of them, Ataba and Mosky stores cannot be considered Responsible for any damages or losses, whether physical or in property, arising from or related to your purchase, possession or use of any of the products displayed on the electronic platform, and you acknowledge that the manufacturer and owner of the product is responsible to you for any defect or malfunction in the product, whether this defect is in the manufacture, design or materials used in the product. Without prejudice to the above, the above does not apply in the event that Ataba and Mosky stores are the technical agent for the product within the Arab Republic of Egypt. In this case, the contractual relationship is established between you and Ataba and Mosky stores, which accepts the sale process and collects the price in its name and for its benefit.
All content on the site, including, but not limited to, page headers, custom graphics, button icons, texts, descriptions, presentation, arrangement, coordination, improvement, and other information, texts, graphics, images, symbols, programs, designs, applications, data, and all content collected on the site (collectively, "Site Content") is the exclusive property of Ataba and Mosky stores and/or its suppliers and/or licensors, and is protected, preserved, and owned by Ataba and Mosky stores under copyrights, trademarks, intellectual property rights, and creative and intellectual property laws.
You acknowledge and undertake not to, or attempt to, or allow others to, decompile, disassemble, reverse engineer, derive source code, decrypt, modify, alter, scrape, remove, add, extract, copy, transmit, adapt, improve, update, publish, transfer, sell, resell, use, create derivative works from, manipulate, exploit, or use any of the content components of the Ataba and Mosky stores website in any way or for any purpose not expressly authorized by Ataba and Mosky stores. You are also prohibited from collecting or downloading any of the content components or using methods of extracting, mining, scraping, or extracting data for any of the content components of the website or electronic application, or accessing or interacting with the Ataba and Mosky stores electronic platform by using any robot or any other automated means.
You may not copy, modify, change or distribute any of the components of the site's content or violate or infringe our site or its trademarks or intellectual property rights in any way.
You may not use or exploit the trademarks owned by Ataba and Mosky stores to market or sell any products or services outside our site, and you may not use the trademarks of Ataba and Mosky stores in any act that would distort, harm or offend the reputation and credibility of Ataba and Mosky stores.
Ataba and Mosky stores has the right to suspend or delete your account from our site and/or take all legal measures against you if you commit any of the aforementioned acts or any act that would affect the security and safety of the site's content or expose it to danger or violate the intellectual property rights of Ataba and Mosky stores or others or breach the systems for maintaining the confidentiality of the site's information and data, or disclose or use any data or information for any reasons, actions or goals whatsoever.
You acknowledge and undertake that when you enter Our site and benefit from our services, you will not, either alone or with the assistance of a user or another party, commit or attempt to commit any act that would harm or compromise the security, safety, availability and performance of the Ataba and Mosky stores website and the confidentiality of the data of its users and customers, including but not limited to
1. Entering or tampering with the confidentiality of the site's data or phone application, or disclosing or using data or information that you are not authorized to enter.
2. Entering, tampering or disclosing any personal data of other users and their accounts or verifying, examining or testing the weakness or security of the site or phone application or attempting to detect flaws in the security mechanisms used on them or the procedures followed to maintain the confidentiality of data without prior written permission from Ataba and Mosky stores
3. Distributing any harmful software such as viruses, Trojan horses, time bombs, or any similar software or technologies that would harm the site or its performance or the interests of its users.
4. Manipulating the host, server or network, for example uploading or sending viruses to the site, exceeding the permitted download limit, or flooding with unwanted messages, or causing messages to stop.
5. Interfering with the service provided to any other user by, including but not limited to, publishing and distributing unwanted messages or imposing a large load or chain of hierarchical messages on the resources, infrastructure or operating policy of the site or mobile application (including bandwidth, storage capacity and processing capacity).
6. Using the electronic platform of the Ataba and Mosky stores or the data recorded on it to promote and advertise the products and services of others, or using the communications resulting from purchase or sale operations to complete sales transactions on products offered on other platforms.
7. Use the electronic platform of Ataba and Mosky stores or the data available on it to distort or harm the reputation of Ataba and Mosky stores or its employees
8. Manipulate the prices of products or the structure of fees due to Ataba and Mosky stores
9. Violation or infringement of intellectual property rights, whether owned by Ataba and Mosky stores or others and/or the laws, regulations and decisions in force within the Arab Republic of Egypt.
Ataba and Mosky stores will suspend or delete your account or prevent or ban you from entering our website and/or take all legal measures that the law guarantees us against you and resort to the judiciary to request compensation for the damage if you commit any of the aforementioned acts or if you violate any of the provisions of these terms and conditions.
You must know that our failure to take all legal measures and procedures against any other user who violates these terms does not constitute a waiver by Ataba and Mosky stores of this right, nor does it prevent us from exercising this right against you or any other user.
You must pay the sale price and the fees due from you (shipping costs) calculated on the purchases you made on the site
In the event that you do not pay your financial obligations for a period of 7 days, Ataba and Mosky stores will have the right to deduct the amount due from your electronic wallet (if any), and in the event that there are no amounts or the amount in your electronic wallet is insufficient, your account will be suspended or suspended temporarily or permanently, without prejudice to the dues due from you, meaning that this suspension or suspension does not result in exempting or acquitting you from paying your financial obligations, as Ataba and Mosky stores reserves the right to take the legal measures guaranteed to us by law to claim our dues.
• Exchange or return requests for any product delivered to the user in response to a purchase request from the website or mobile application of Ataba and Mosky stores are subject to the exchange and return policy shown below. The user acknowledges his acceptance and agreement to abide by the exchange and return policy when purchasing products from the electronic platform of Ataba and Mosky stores
• Ataba and Mosky stores guarantee you the right to correct, modify or cancel the purchase order that you made on our website within seven days of registering your purchase order, unless you have already received the product.
• Ataba and Mosky stores guarantee you the right to replace or return the product that you purchased with a full refund without giving reasons in accordance with the following conditions:
1. The exchange or return request must be within fourteen days from the date of receipt.
2. The product must be in the same condition it was in at the time of receipt and must not have been opened, operated or used in any way.
3. The product must be in its original packaging in which it was received
4. The product must be attached to the original tax invoice.
5. The serial number must be clear and legible and must not have been tampered with or attempted to be changed, hidden or removed in any way.
6. The product must include all its accessories, including but not limited to spare parts, accessories, user manual and free gifts (if any).
7. The product must not be on sale items or explicitly stated to be non-returnable.
8. The product must not be on the list of non-returnable products.
• Ataba and Mosky stores also guarantee you the right to replace or return the product you purchased with a full refund in addition to shipping costs in the event that you receive a defective product or one with an operational error or one that is not suitable for the use for which it was intended, in accordance with the following conditions:
1. The replacement or return request must be made within thirty days from the date of receipt.
2. The product must be in its original packaging and in the same condition it was in upon receipt and the serial number must be clear and legible.
3. There is no shortage in any of the product's contents, including but not limited to spare parts, user manual, and free gifts (if any).
4. The product must be accompanied by the original tax invoice.
5. This damage or defect must not have been caused by an error in installation or operation or the user's mishandling of the product.
6. The product must not be on sale or non-returnable items.
7. The product must not be on the list of non-returnable products.
If you receive a defective product or one with an operating error, please quickly go to the authorized service centers or the technical agent of the product manufacturer in order to obtain a technical report stating that there is a defect in the product. In this case, you will be entitled to replace or refund the price of the product in addition to all shipping costs within seven working days from the date of your notification to Ataba and Mosky stores.
Please note that:
1. Ataba and Mosky stores has the right to reject the exchange or return request in the event that it does not conform (according to its discretion) to the conditions mentioned above, without any responsibility on Ataba and Mosky stores as a result of this rejection.
2. The price of the product you wish to return will be refunded using the same payment method as recorded on the invoice or by depositing a balance in your account on our website or on My electronic wallet on Ataba and Mosky stores or through purchase vouchers or bank transfer or any other method that Ataba and Mosky stores deem appropriate.
3. You will have the right to replace the product with another of the same value or more.
4. Please note that you must review and examine the product before receiving it because once you have examined the product and reviewed it with the delivery representative at the delivery location, any scratches, cuts, shortages or differences in the colors of the product are your sole responsibility and you will not have the right to return to the company and request a replacement or return.
You acknowledge and agree that except in the event that Ataba and Mosky stores are the technical agent for the defective or damaged product within the Arab Republic of Egypt, the product manufacturer is responsible to you for the presence of any defect, damage, malfunction or operational error in the product.
As for the product not conforming to the technical specifications announced on the electronic platform, you acknowledge and agree that, except in the event that Ataba and Mosky stores is the technical agent for the product within the Arab Republic of Egypt, the reference to the specifications and capabilities of the product is the responsibility of the product manufacturer alone, and Ataba and Mosky stores does not provide any guarantees regarding the correctness, accuracy, modernity or conformity of the announced specifications and capabilities, and Ataba and Mosky stores Company is not responsible for the non-conformity of the product you received to the specifications and capabilities stated on the site.
You also acknowledge that Ataba and Mosky stores does not provide any express or implied guarantees that the products displayed on the electronic platform will be free of defects or fit for use for a certain period of time from the date of operation.
You should be aware that you will lose your right to request a replacement or return of a defective or faulty product in the event that:
1. The defect or fault is the result of improper installation, use, operation, or violation of the user manual instructions
2. The defect or fault is the result of any accidents or circumstances that occurred after the date of use.
3. There is a shortage in any of the product’s contents, including but not limited to spare parts, user manual, and free gifts (if any).
Ataba and Mosky stores reserve the right to reject any replacement or return request with a refund according to its discretion in the event that the replacement or return request does not comply with the conditions mentioned above.
You will find on our website sub-links to websites owned and managed by third parties, they are not affiliated in any way with the authority or management of Ataba and Mosky stores by adding these links to our website for informational purposes only, their presence on our website cannot be interpreted in any way as an endorsement, guarantee, approval or recommendation from us for the products and/or services or content of those websites.
In addition, Ataba and Mosky stores does not provide any guarantees or commitments regarding the correctness, accuracy or quality of the content or information contained in those websites or their freedom from viruses or malware or their suitability for any specific audience or purposes.
You acknowledge and undertake that if you click and enter those links, you do so at your own risk and that you agree to be subject to the terms and conditions in effect on those websites. Accordingly, you acknowledge and undertake that you release Ataba and Mosky stores from any responsibilities or claims arising from your entry and use of the content and services of those websites.
1. Although we do our best to maintain the accuracy, correctness and up-to-dateness of the data on our website, we do not provide any warranties or representations whatsoever regarding the accuracy, correctness, adequacy, reliability, reliability, suitability or availability of the data and specifications on the website or our content, and accordingly we completely disclaim any liability for any damages or losses that may occur to you as a result of your use of our services or your reliance on the data and information contained in our content. Therefore, you acknowledge that the data and information on our website are for informational purposes only and therefore your use of or reliance on them is at your own risk.
2. You understand that the products, services, information and data displayed on the Ataba and Mosky stores website are available as is, according to the condition they are in. We do not provide any warranties or representations that our products are suitable for your needs or that our website is free from malfunctions, viruses, malware, errors or defects. Therefore, you acknowledge that when you enter the electronic platform, you do so at your own risk and bear the consequences or risks of that without any responsibility on Ataba and Mosky stores
3. Except as expressly stated, we do not provide any guarantees or undertakings regarding the availability, reliability, quality, safety, performance or shelf life of the products displayed on our website or their marketability or suitability for specific purposes or that the products do not infringe or violate any intellectual property rights owned by others.
4. To the maximum extent permitted by law, Ataba and Mosky stores will not be liable for any direct, indirect, incidental, consequential, consequential or subsequent damages, including but not limited to, loss or loss of data or loss of profits, income, revenue, business opportunities, production, anticipated savings, business, contracts or business opportunities resulting from your use of the electronic platform or any of Ataba and Mosky stores services.
5. Ataba and Mosky stores shall not be responsible and shall not provide any guarantees or undertakings regarding the readiness of the electronic platform or the availability of our services or their availability or non-interruption, as Ataba and Mosky stores reserve the right to restrict or suspend your access to our website and/or your use of any of our services in whole or in part due to maintenance, updating or development work, provided that you undertake not to commit any act that would exceed this restriction or suspension.
6. Ataba and Mosky stores do not provide any guarantees or undertakings regarding the availability, availability, continuity or continuity of the prices, offers and discounts announced, as offers and discounts are subject to change at any time according to our discretion, and Ataba and Mosky stores will not be obligated to you to make available, provide or not change the prices announced before you place your purchase order. 7. Ataba and Mosky stores do not provide any guarantees or commitments regarding the availability, validity or accuracy of prices, fees, technical specifications, features, offers, discounts or any other part of our content. The prices advertised for the products are valid at the time and date, and may change according to offers or exchange rates, or the place of delivery, or any change in the status of the product's stock or availability at Ataba and Mosky stores. We reserve the right to modify, change, replace, remove or delete any component of the Ataba and Mosky stores content at any time, without any obligation on our part towards you or towards third parties. 8. Despite our efforts, there may be a small number of products that are incorrectly priced on our website. We will correct this error (if any) before processing your purchase order. If we have made a mistake and the correct price of the product is higher than the price on the website, we will either contact you before shipping to confirm whether you wish to purchase the product at the correct price or cancel your order. If the correct price of the product is less than the advertised price, we will charge you the lower price and send you the product.
Ataba and Mosky stores collect and process your personal data that you have entered in accordance with our privacy policy and in accordance with relevant laws and regulations. Ataba and Mosky stores are committed to maintaining the confidentiality of your personal data and not disclosing it to others except within the limits permitted in accordance with relevant laws and regulations. We also take all precautionary measures and procedures to maintain the confidentiality of the personal data of its users.
We also reserve the right to amend or change the privacy policy at our discretion by publishing the amended version on our website, provided that it is The updated version is effective from the date of its publication on the website. When you enter our website or use our services, you agree to our use, collection and processing of your personal data in accordance with our Privacy Policy in its amended version.
You should know that when you place an order, we will share your personal data with the seller who owns the product you wish to purchase. Accordingly, the seller alone bears full responsibility towards you in the event of misuse of your personal data, and Ataba and Mosky stores will not bear any responsibility towards you for any damages or losses arising from the seller in any act that would exploit or misuse your personal data.
User-Generated Content: Ratings, Comments, Opinions and Other Communication Methods
You can communicate and interact with Ataba and Mosky stores in various ways, such as posts, ratings, opinions, comments, forums and feedback information (collectively "Your Content") through which you can evaluate Ataba and Mosky stores services and the extent of your satisfaction with the products you have purchased.
You acknowledge and undertake to grant Ataba and Mosky stores a non-exclusive, unlimited, final, irrevocable, royalty-free right to use your content that you have shared with us through the Ataba and Mosky stores website, whether by publishing, copying, distributing, modifying, adding or deleting this content or taking any other action that we deem appropriate in accordance with its discretion. You also agree to waive in favor of Ataba and Mosky stores, in a final, irrevocable and royalty-free manner, all intellectual property rights in your content, whether registered or unregistered, and that all information, data, opinions, comments and any content of yours are considered our exclusive property.
You acknowledge and undertake that you will not publish any content that includes (according to our discretion) any of the following:
1. Incorrect, inaccurate, misleading, deceptive or illegal data or depicts or incites any form of violence.
2. Racist, inappropriate, indecent, uncivilized, hate-inciting, discriminatory, offensive, sarcastic, insulting, or derogatory content for any community group.
3. Publishing false, fraudulent, incorrect, misleading, defamatory, slanderous, intimidating, or disturbing information.
4. Any content that violates or infringes the rights of others, whether intellectual property rights of others or any other rights whatsoever.
5. Publishing information that contains political, critical, or harmful opinions to the public interest or threatens national security.
6. Any obscene, vulgar, sexual, pornographic (text or graphic) or inappropriate content.
7. Any content that may cause unjustified inconvenience or anxiety to others.
8. Data or information that aims to promote products and services outside our site or to discourage anyone from purchasing any of the products displayed on our site, or to urge them not to deal with Ataba and Mosky stores, or to seek to negatively affect in any way the relationship between Ataba and Mosky stores and other users.
9. Any content that violates applicable laws and regulations or the rights of others or any judicial order.
10. Any content that is offensive or causes damage to the reputation of Ataba and Mosky stores or harms it
In the event that you publish any violating content, Ataba and Mosky stores will delete this content and/or suspend or delete your account on our site temporarily or permanently or restrict your use of any of our services in whole or in part, or take any other action we deem appropriate according to our discretion.
All products on the site are available until the displayed quantity runs out, and Ataba and Mosky stores have the right to cancel or reject the purchase order based on the quantity of the product in stock.
2. In the case of offers requests that include gifts attached to the product, the company has the right to modify the request due to the exhaustion of available gifts and compensate the customer with a similar gift or purchase voucher from the company.
3. The purchase invoice will be sent after you receive the product to the email registered in your account with us, and Ataba and Mosky stores are not responsible for your registration of any incorrect or fictitious email. In that case, you will not be entitled to claim the purchase invoice again.
4. In some cases, an order may not be approved for several reasons. The site administrators reserve the right to refuse or cancel any order for any reason and at any time. Before approving the order, we may ask you to provide additional information or other data to verify your identity and personal data, including - but not limited to - phone number and address.
5. The company has the right to cancel any offer without referring to you in the event that the product is not delivered on the specified delivery date.
6. The company has the right to cancel the purchase order in the event that the customer does not respond to the delivery officer's call or procrastinates and postpones the delivery date several times, provided that the value of the product is refunded in the event of advance payment using the same payment method.
Ataba and Mosky stores, its managers, employees, agents or representatives are not responsible for any direct, indirect, consequential, incidental or subsequent damages, including but not limited to, losses of profits, income, revenues, use, production, expected savings, business, contracts or commercial opportunities resulting from your use or inability to use the Ataba and Mosky stores website or any of its services.
In all cases, Ataba and Mosky stores liability with respect to any services provided to you or products you have purchased from our website does not exceed the total price of the product and the fees and expenses you have paid or are due to pay, and each transaction between you and Ataba and Mosky stores is separate and independent from any other previous or subsequent relationships.
You acknowledge and undertake to indemnify Ataba and Mosky stores for all damages, losses, costs, liabilities, expenses and costs incurred by Ataba and Mosky stores and arising from or relating directly or indirectly to your use of Ataba and Mosky stores services or your violation or breach of these terms and conditions and the terms and policies of Ataba and Mosky stores
If we have reason to believe that you have violated or breached these terms or other policies and guidelines followed within Ataba and Mosky stores, we will suspend or restrict your access to our site and your use of our services or delete your registered account on our site permanently or take any other action that we may deem appropriate according to our discretion according to each case individually. You acknowledge and agree not to take any action that would invalidate, circumvent or overcome this suspension or deletion, and that you will remain responsible to Ataba and Mosky stores with respect to the violations and breaches you have committed that led to the suspension or deletion.
Through the safe payment feature, you can pay for the products you have purchased, whether in whole or in part, from our website, through the safe payment feature of Ataba and Mosky stores, called My Wallet, or in cash upon receipt, or through any other methods that we create on our website from time to time.
It is important to know that Ataba and Mosky stores has created a safe payment system to facilitate the purchase and payment process for you and other users, and that this system does not conflict in any way with any of the above regarding determining the responsibility of Ataba and Mosky stores or discharging it from any claims or lawsuits arising from your entry and use of the content and services of Ataba and Mosky stores website.
Ataba and Mosky stores have a “Buyer Protection Program” that aims to help you ensure that your purchases are protected from fraud or deception by sellers or their provision of false or misleading information to you or any other users. In the event that you purchase a product using the “Safe Pay” payment method, and you do not receive the product you requested to purchase, or in the event that you receive a product different from the product you requested to purchase, or in the event that the value of the product differs from the price announced on the website, you can request protection according to the Buyer Protection Program. In order to benefit from the Buyer Protection Program, you must notify Ataba and Mosky stores within five business days of receiving or not receiving the product. Ataba and Mosky stores will conduct the necessary investigation to verify your complaint, and if proven, the price of the product you paid will be refunded. Ataba and Mosky stores may also restrict, suspend or prevent the seller from accessing our website and/or delete his registered account with us or take any other action according to the discretionary authority of Ataba and Mosky stores according to each case individually.
You acknowledge that Ataba and Mosky stores is the sole and exclusive owner of the trade name, trademark and any intellectual property rights of Ataba and Mosky stores products and services. Therefore, you acknowledge and undertake to refrain from using, exploiting or exploiting the trade name and/or trademark or patents or any intellectual property right owned by Ataba and Mosky stores for any reason whatsoever, without the prior written consent of Ataba and Mosky stores, provided that such consent must be considered to differ according to each individual case, and that the user may not consider the written consent to use an intellectual property right of Ataba and Mosky stores in a particular case as permanent consent to use this right later. Your violation or infringement of the intellectual property rights of Ataba and Mosky stores will cause us great harm, and therefore Ataba and Mosky stores reserve the right in this case to take all legal measures guaranteed by law and request compensation for the damage, without prejudice to its right to request temporary measures or precautionary measures.
The failure of Ataba and Mosky stores to adhere to any of the rights arising from these terms and conditions at any time shall not be considered a waiver of adherence to them at any later time.
In the event that any of the provisions of these terms are deemed null, void, illegal or unenforceable, this will not affect the continuity and validity of the remaining provisions that remain in force and produce all their legal effects against you and the user.
The contractual relationship between you and Ataba and Mosky stores, as well as these terms, are subject to the laws of the Arab Republic of Egypt.
In the event of any dispute between you and Ataba and Mosky stores, Egyptian courts, of all types and levels, shall have exclusive jurisdiction to consider and adjudicate the dispute.
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